Website scroll issue in Mac for firefox and safari

Having a scroll issue in Mac for Firefox, and Safari browsers, the webpage is scrolling continuously at high speed in both these browsers.

  • Nahid

    Hey Vishnu Ajit !
    Hope you are having a great day!

    I'm afraid I and couple of my colleagues weren't able to replicate the issue on Firefox and Safari in macOS. However, the scroll doesn't work at all for us in Chrome in both macOS and Windows. I can see the site is using a 'Smooth Scroll' script from the "Ultimate Addons for Visual Composer" plugin. I suspect that this specific plugin might be conflicting with another plugin or your theme and most likely causing this issue.

    In this scenario, could you try running a plugin/theme conflict test which'll help you determine if this is a conflict with another plugin or the theme? You can do a plugin or theme conflict test following this handy flowchart.

    Hope this helps. I'll be looking forward to hearing back from you. Thanks!

    Best,
    Nahid

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