Website with problem by plugin of Hummingbird

We have problem on website, when install plugin of Hummingbird, i try to do browser caching, Gzip and minification, we go a big problem, website not work, can u help?

  • Sajid

    Hello Bobby Chung,
    Hope you are doing good today :slight_smile:

    I am sorry for any inconvenience that may caused by this.

    I could see the issue on your site, but as soon as I logged in to your website it worked for me just fine.

    I disabled Minification but still the issue is there. So that seems to be due to Gzip Compression or Browser Cache.

    Do you remember what steps you taken to enable those ? If yes then please undo those changes and your site will be back.

    Also, post those exact steps here and send in WordPress and cPanel details so we could further investigate this issue and enable it for you.

    You can send the requested details via our secure contact form in following format.

    Subject: "Attn: Sajid Javed”
    - WordPress admin username
    - WordPress admin password
    - login url
    - cPanel login link
    - cPanel username
    - cPanel password
    - link back to this thread for reference

    Take care and have a nice day :slight_smile:

    Best Regards,
    Sajid - WPMU DEV Support

  • Sajid

    Hello Bobby Chung,
    Hope you are doing good today :slight_smile:

    Thanks for sending the credentials but I could not verify those due to redirect from http://www.aston.edu.hk to http://www.astonhongkong.com/chinese that is not a WordPress site.

    Could you please also tell me what kind of issue you are getting ?

    Is it weird characters on the page like below screenshot ?

    Also, did you tried deactivating all plugins and switching to default WordPress theme ?

    Take care and have a nice day :slight_smile:

    Best Regards,
    Sajid - WPMU DEV Support

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