Maximum weight on small flat rate box is set to 1.4 lbs, but when I put in an order that weighs over 1.4 pounds, both the small and medium flat rate boxes show up.
Also, when I put in an order that is less than 1.4 lbs, both the small and medium flat boxes are displayed. Shouldn't the small flat rate box be the only one that shows up when the package weight is less than 1.4lbs?
You already have full access to the site. (Check with Jude or Kasia for FTP if you need that)
You can test with this 8 oz product:
And, this 1.5 pound product:
Do you have a comprehensive list of what boxes are available?
I DELETED SMALL FLAT RATE BOX and it still showed up in the selection list at checkout.
MY TESTING indicates that whatever USPS services you select will simply show up - regardless of the boxes listed and their weights.
HOW DO YOU CONTROL "Priority Mail (2-4) days" which is for using your own packaging - which we need for some products.
THE REAL QUESTION IS THIS: If I select first class mail, Priority Mail Small Flat Rate Box, and Priority Mail (which is own packaging), how do I control what shows when the customer checks out.
It makes no sense to simply list all of the options checked and expect the customer to know that they can't select Small Flat-Rate Box because the product is too large or too heavy for a flat rate box?