What happens when you add existing users to Membership subscriptions?

I am working with a site that has added the Membership Plugin. Previously they had about 40 members on a subscription done through plain PayPal subscription buttons. Now that we've added the Membership plugin, we've added the members manually to the correct subscriptions at Membership > Edit Members. The plugin is still disabled. What will happen when we turn it on?

We have annual and monthly subscriptions. Will the members who have been manually added to the correct subscription be starting at the beginning of their annual subscription and then be charged 1 year from when we enable the plugin? Or will they be asked to pay immediately? Do we need to cancel their existing PayPal subscriptions form before we were using the plugin and just start over with Membership?

The main concern is not to be asking for money from members who have already paid previously. Can you tell me the expected behavior of the plugin once it's enabled after we've assigned these members to their correct subscriptions? Thank you!

  • DavidM
    • DEV MAN’s Mascot

    Hello Sarah,

    I've notified Barry just to get a thorough answer, but my thought is that new subscriptions through Membership would be needed because it otherwise wouldn't know of the existing ones. I'll see about getting a similar scenario tested locally as well, it's just a bit tougher given the pre-existing membership plugin.

    Cheers,
    David

  • Sarah Gooding
    • Flash Drive

    Right, I'm sure it will not know of the existing subscriptions. The most important thing for me to find out is if it will try to charge the subscribers right way or if it, in the case of an annual subscriber, it will wait 1 year before deactivating the subscription. Perhaps a more simple way to phrase the question would be, when I enable the Membership after having added users to different subscriptions manually, does the plugin assume they have already paid and extend the subscription for it's full term?

  • Philip John
    • DEV MAN’s Apprentice

    Hi Sarah!

    I think that you'd have to create an initial subscription in Membership through PayPal so that when it expires it automatically renews.

    You could have it run out and notify them to sign up again through Membership though I understand that's not ideal.

    Phil

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.