whatsapp link is not working


I have the following plugin:


installed and using the shordcode on this page:


I'm getting an error. Can you please check it on both mobile and desktop and let me know what to do to fix it?

I also have support access on for http://www.parisprivatephototours.com

  • Rupok
    • Support Ninja

    Hi cornelius_butler,

    I clicked on your green “Chat on WhatsApp” button and it took me to this URL:


    That link gave me the following error:

    This link is incorrect. Close this window and try a different link.

    But when I removed the plus symbol “+” from the URL, it worked fine. Please check the attached screenshot.

    So please remove the plus sign from the phone number where you configured that plugin. I believe that will resolve the issue.

    Please feel free to contact us if you have any other query. We are always here to help :slight_smile:

    Have a nice day. Cheers!


Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.