When a person buys either a free website or a pro site (but

When a person buys either a free website or a pro site (but with a coupon I set up to make it free... so I can create my own sites (or is that not the best way to do it? Can I create my own site by normal means?)), do I get charged a transaction fee from Stripe?

Thanks.

  • faydra_deon
    • WordPress Warrior

    @warpedmind:

    I just did a bit of research on this, and it looks like if you do a transaction through Stripe, even if the cost to the payer is $0.00, you're going to pay Stripe that 30-cent fee, even though they don't have anything to take $2.9% from as far as the cost goes.

    I'll keep looking to see if I can find anything else, but that's what I've come across so far.

    Faydra...

  • PC
    • WPMU DEV Initiate

    Hey there Faydra, thanks for chiming in to help :slight_smile:

    @warpedmind thanks for your post.

    If you want to ad your own sites, you don't need to go through the signup process. You are a super admin and you can add the sites via the backend via Sites >> All sites >> Add new.

    That would not charge you anything and you can also upgrade a site to a pro level as you are already a super admin.

    Does that help and answer your question ? Let me know if you have more questions on the same :slight_smile:

    Cheers, PC

  • warpedmind
    • The Incredible Code Injector

    Thanks, @PC. Can you please confirm this: When a person signs up for a free website, do I get charged a transaction fee by Stripe? If so, is there a way to bypass the credit card input and transaction altogether for when a person selects the free site option? Perhaps they can simply be required (for free sites) to enter their email address, verify via phone or captcha, etc.

  • PC
    • WPMU DEV Initiate

    Heya,

    Can you please confirm this: When a person signs up for a free website, do I get charged a transaction fee by Stripe?

    No you should not. As the transaction value is $0 then you should not be charged anything. Are you seeing a different behavior ?

    Cheers, PC

  • faydra_deon
    • WordPress Warrior

    @PC and @warpedmind:

    I just set up an account with Stripe and then submitted a support ticket asking the following question: "If my customer uses a coupon that sets their total to $0.00, then how you does Stripe charge me to use their system to complete a no-money transaction?"

    As soon as I get a reply, I'll let you all know.

    Faydra...

  • PC
    • WPMU DEV Initiate

    Hey there Faydra,

    Thanks a bunch for your support here. This is really awesome.

    According to me it should not charge anything as its a $0 checkout however I am not able to get my stripe test account working for some reasons.

    I will however also test this and get back with more information. BTW, points your way !

    Cheers, PC

  • faydra_deon
    • WordPress Warrior

    Hello, all:

    Here's the response I got back from Stripe:

    "Hi there,

    Happy to help!

    Stripe's fee is based on the amount charged, so if there's no charge, then there's no fee. In this case we won't create a charge because the amount is $0, so your fee will be 0.

    Let me know if you have any more questions!

    Best,

    Brian"

    So @PC is correct.

    Faydra...

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