When a user registers and submits the form, our site

When a user registers and submits the form, our site becomes unresponsive and times out, thus prompting our offline server message from CloudFlare.

The user's account is created but the registration process is halted. I'm unable to determine the error being encountered.


  • Michael Bissett
    • Recruit

    Hey Cagle Webmaster, Michael here! :slight_smile:

    This sounds like something that'll require a deeper look to troubleshoot, could you please send in the following via our secure contact form:

    - Mark to my attention, the subject line should contain only: ATTN: Michael Bissett
    - Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    - Link back to this thread
    - Include WordPress admin access details (login address, username & password)
    - Include FTP log-in details (hostname, username & password)
    - Include Cloudflare log-in details (login address, username & password)
    - Include any relevant URLs for your site

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.


    Kind Regards,

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