When I click on 'Add to Cart' I receive the following error

When I click on ‘Add to Cart’ I receive the following error message:

There are no items in your cart – go add some !

If I click on the product itself and ‘Add to Cart’ I get the same message.

If I change the quantity around, then ‘Add to Cart’ it works. Shouldn’t I just be able to click add to cart, even if the quantity one is all I want? Support Access is granted.

Thanks!

Cameron

  • Nastia
    • Support Rock Star

    Hello Cameron

    I’m sorry to hear you have this issue!

    This is definitely not normal behavior. There are no JS errors inside the developer console and I can’t replicate the same on my site.

    Would you please run a quick check for a conflict with a plugin/theme?

    Deactivate all other plugins and test again. If the issue is gone, please activate one plugin at the time to find out which one is causing this conflict.

    To exclude a conflict with another plugin, please switch to the default WordPress theme and test again.

    Please follow the flowchart from our manual:

    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Let us know how it went!

    Kind Regards,

    Nastia

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