When I try

When I try to upload images to my site, it is saying that I am out of space. I have called the hosting company and they said that the multisite might be the cause. I read all sorts of docs and still no luck. Please help. I can give access if you want.

  • James Morris
    • WordPress Enthusiast

    Hello Mr. Korreck,

    I hope you are well today. I'll be happy to take a deeper look into this.

    In order to help you better with your issue, would you please grant me access to your site and server?

    Please visit the Contact page and complete the form with the following information:

    Select "I have a different question" from the drop-down box.

    Subject: "Attn: James Morris"

    In the Message box, please provide the following:

    - link back to this thread for reference
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    - Admin login:
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    - Hosting Control Panel Login
    Admin username
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    - FTP credentials
    host
    username
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    (and port if required)

    Best regards,

    James Morris

  • James Morris
    • WordPress Enthusiast

    Hello Mr. Korreck,

    I apologize for the delay in getting back to you on this...

    It took some digging around but it turns out the Pro Sites Upload Quotas module was the culpret. Level 0 was set to 70MB, which is what your Network Admin site was set to. I've bumped this to the maximum. Since all other sites are associated with a different Pro Sites level, this shouldn't cause any problems for your customer sites.

    Let us know if you have any further questions. We'll be happy to help! :slight_smile:

    Best regards,

    James Morris

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