When someone makes an appointment, the website owner gets

When someone makes an appointment, the website owner gets an email on her iPad or iPhone with a link, she clicks it and it takes her to the pending appointments, but the appointment request doesn't show up there and ends up in the removed appointments.

It should be in the pending appointments so she can confirm it.

  • Ash

    Hi Heather,

    Thank you for asking the question. I am sorry that you are having this issue.

    To get clear idea about this I need some more information. Would you please send me some screenshots of your settings page?

    Also, would you please check the settings "Disable pending appointments after ___ mins"? Default value is 60. So if you don't change it, the pending appointments will be stated as removed appointments after 60 mins. To disable this feature you need to put 0 (zero) in the field.

    Hope this helps. Otherwise feel free to come back to me with screenshots if you still have problems.

    Cheers
    Ash

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.