When will be sales/support 1:1 feature available?

Hi,

after several weeks of looking for a chat plugin which just works for 1:1 chats and runns on a multisite network (seperate instance for each subsite) i have just given up. there is letterally no chat plugin out there who can do this. its just ridiculous.

some month ago i asked for this feature for this chat plugin, and if i remember right it was "planned" so its time to ask again: does it come? and if yes WHEN?
this is a FREAKING need what should be filled years ago :smiley:

regards
patrick