Why am I getting a Domain not available message

I have Multisite set up along with Pro Sites, Domain Mapping, Wordfence and several other plugins of yours. I have just created a site but when I try and configure the Domain Mapping for it I get a Domain Not Available error message come up. The site has not recently been purchased, I have changed the A record to point to the IP address of the multisite install.

What could I have missed?


  • Alexander

    Hi @Jonathan,

    Usually this means that the domain isn't resolving to your WordPress installation. Do you have a dedicated IP Address?

    If you don't have a dedicated IP, you may need to setup an "add on domain" with your web hosting. Make sure the destination folder is the same as your WordPress site. This would tell the web server to send requests on that domain to your WordPress site.

    Hopefully this helps, if not you could let me know the domain and IP address and I could test the network settings.

    Best regards,

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