Why are my photo sizes no different after smushing?

Hi
I signed up to Smush today and paid for 1 month Pro.

I requested a bulk super smush for my blog, which took about 3/4 hours to complete, but I can see no difference in the size of the pictures

Any ideas welcome

thank you

  • Kasia Swiderska
    • Support nomad

    Hello sharon,

    Thanks for joining WPMU DEV community!

    This is strange - is this possible that you used any other image optimizing plugin before on this photos?
    Can you grant support access so I could take a look? You can grant support access via WPMU DEV > Support > Support Access > Grant Access.

    kind regards,
    Kasia

  • sharon santoni
    • WPMU DEV Initiate

    HI Kasia

    thanks for your quick reply

    No, I didn't use any other tool than Smush. I was going to use your free
    version, but I have a big backload of pictures that need to be reduced in
    size.

    I tried them individually, and I tried Bulk mushing and bulk super
    smushing - but no difference!!

    I'll go over and grant you access now ... done

    thanks

    Sharon

  • Kasia Swiderska
    • Support nomad

    Hello Sharon,

    On what image did you checked if size what reduced (I mean, what dimensions)? Please see attached screenshot - it shows that smaller images where compressed, but not the full image. Full image is original image, and it will be smushed only if you check option "Smush Original Image" in Media -> WP SMush.

    kind regards,
    Kasia

  • sharon santoni
    • WPMU DEV Initiate

    I checked 'smush original image' but still find myself with very large images in the media library. I have pictures of 1MB, 2MB or even 4MB that are still way too large, even if I go back and super-smush them individually

    Today I actually started resizing the photos manually, but there are over 20,000 of them - it's simply not possible

    I'm afraid that if the smushing tool cannot reduce my pictures more than at present, then I shall have to ask to be reimbursed

    thank you for your help

  • sharon santoni
    • WPMU DEV Initiate

    OK Kasia, the problem seems to be that the Wmush Pro plugin is not activated on my site. When I try to activate I get a message Fatal Error:

    Fatal error: Cannot redeclare wp_smush_rating_message() (previously declared in /home/wp_dgujym/sharonsantoni.com/wp-content/plugins/wp-smushit/wp-smush.php:73) in /home/wp_dgujym/sharonsantoni.com/wp-content/plugins/wp-smush-pro/wp-smush.php on line 88

    Can you help with this please?

  • Rupok
    • Support Ninja

    Hi sharon santoni

    I hope you had a wonderful day.

    Most probably you have the free version of Smush plugin installed and activated. This error occurs when a function id declared twice and as this is our plugin specific function, so the only way of getting this error is trying to activate both the free version and the pro version at the same instance.

    So can you please deactivate and then try to activate the pro version? If it doesn't solve the issue, would you mind allowing support access so we can have a closer look at this?
    To enable support access you can follow this guide here:
    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Have a nice day. Cheers!
    Rupok

  • sharon santoni
    • WPMU DEV Initiate

    Hi Rupok

    Well I thought that all the photos had been smushed but no! There are still plenty on the site over 1 or 2MB! I de-acitvated the free smush version and activated the pro, but although it tooks several hours to go through the whole site, I can't say that my problem is solved

    I'm following your instructions to let you have a closer look

    thank you
    Sharon

  • Rupok
    • Support Ninja

    Hi sharon santoni

    I hope you had a wonderful day.

    Thanks for granting Support Access. I just logged in your site and found that Smush Pro has reduced your images by 1.97GB. But it also says that 142 image attachments in your media library have not been smushed yet. So can you please try smushing those too?

    Moreover, I checked couple of images in your Media Library but all of them were under 100KB. So can you please give one any specific image which is more than 1MB and Smush Pro could not reduce the file size? I could check better than.

    Have a nice day. Cheers!
    Rupok

  • sharon santoni
    • WPMU DEV Initiate

    Hi Rupok

    thank you for getting back to me

    On the first page of the media library there are many pictures that are still over 1MB, but which no longer have the button offering the possibility of individual smushing. I would say that the majority of pictures remain over 500Kb with a huge number between 800kb - 1mb

    for example :

    http://sharonsantoni.com/wp-admin/upload.php?item=27529
    http://sharonsantoni.com/wp-admin/upload.php?item=27530
    http://sharonsantoni.com/wp-admin/upload.php?item=27506
    http://sharonsantoni.com/wp-admin/upload.php?item=27497
    http://sharonsantoni.com/wp-admin/upload.php?item=27485
    http://sharonsantoni.com/wp-admin/upload.php?item=27410
    http://sharonsantoni.com/wp-admin/upload.php?item=27385
    http://sharonsantoni.com/wp-admin/upload.php?item=27344
    http://sharonsantoni.com/wp-admin/upload.php?item=26948
    .....

    I don't know how to smush pictures individually, since the green button no longer shows

    It is very frustrating that the smushing isn't working properly. I am waiting to launch a new web design, but for the moment the size of the pictures are making the template impossibly slow to handle, whereas up to now the same site content has functioned without any problem. Not really understanding this!

    best

    Sharon

  • Rupok
    • Support Ninja

    Hi sharon santoni

    I hope you had a wonderful day.

    Thanks for the references. I've tested in my site and compression ratio is nearly similar. So I'm flagging our developer here for his valuable opinion on this.

    Please keep in mind our developers work round the clock and they have to deal with lots of critical issues and other things. So it may take a little while before they get back to you.

    Have a nice day. Cheers!
    Rupok

  • Umesh Kumar
    • Code Wrangler

    Hey @sharon santoni,

    The plugin is definitely working, the compression stats says it all.

    Regarding the compression percentage for specific images, it really depends upon the quality and not the size of the image. So a image of size say 500KB can be reduced to 50KB and a image of size 3Mb might have large compression or very small.

    In particular to your site, initially you seem to have used the Lossless compression, as a result the compression for the image mentioned above wasn't that great.

    I've added a plugin "Force Regenerate Thumbnails", that regenerates the images, and as it regenerates, images are smushed by WP Smush as per the settings.

    I've tried smushing the above images, attaching a screenshot for few of them.
    So if you see, the size, it's < 1Mb for all of them. Just to mention, it's not mandatory and compulsory that every image will have this compression percentage but compression rate is much higher in Super Smush (Lossy) as compared to Lossless.

    In case you find any other image, you can just try to Regenrate thumbnails with Auto Smush on. Attaching a screenshot, also the regenerate option is available in List mode only

    Hope that sorts out your issue.

    Cheers

  • sharon santoni
    • WPMU DEV Initiate

    HI

    I am still having problems with smushing images. This morning I sat down determined to sort throgh my photos and smush them all below 300kb. Knowing that I have over 20,000 photos backed up on the blog , this is not a small task!

    I have followed the instructions from your last message and used the Force Regenerate Thumbnail on a series of images but they are still exactly the same size.

    This SO frustrating, especially having paid you for a second month of smushing , I just don't understand why your tool is not working for me !!

    here are some of the pictures that have been force regenerated :

    http://sharonsantoni.com/wp-admin/post.php?post=27713&action=edit
    http://sharonsantoni.com/wp-admin/post.php?post=27650&action=edit
    http://sharonsantoni.com/wp-admin/post.php?post=27648&action=edit

    There are many more, each one exactly the same size before and after using your instructions

    I have granted you support access, look forward to hearing from you

    Sharon

  • Rupok
    • Support Ninja

    Hi Sharon

    I hope you had a wonderful day.

    Sorry for delayed response. I'm pinging our developer again so that he can give his valuable opinion on this. As I said before, our developers work round the clock and have to deal with lots of critical issues. So it might take a little while for him to reply here. I really appreciate your patience.

    Have a nice day. Cheers!
    Rupok

  • Umesh Kumar
    • Code Wrangler

    Hi @sharon santoni,

    I am still having problems with smushing images. This morning I sat down determined to sort throgh my photos and smush them all below 300kb. Knowing that I have over 20,000 photos backed up on the blog , this is not a small task!

    Definitely, going through 20k pics is no small task. But smushing them below 300Kb is not possible with 90% image quality.

    I have followed the instructions from your last message and used the Force Regenerate Thumbnail on a series of images but they are still exactly the same size.

    It is of same size because it is already optimised enough and the API can't squeeze it better than that.

    here are some of the pictures that have been force regenerated :

    http://sharonsantoni.com/wp-admin/post.php?post=27713&action=edit
    http://sharonsantoni.com/wp-admin/post.php?post=27650&action=edit
    http://sharonsantoni.com/wp-admin/post.php?post=27648&action=edit

    There are many more, each one exactly the same size before and after using your instructions

    I have granted you support access, look forward to hearing from you

    I did went through all those pics and they are properly optimised.

    To make sure, I took one of the image URL, out of the above mentioned images, and tested it with Shortpixel, it says the image is already optimised. Attaching a screenshot from there.

    I further went on testing the site performance over GTmetrix, and in the performance result, the image score is 98/100.

    Further the Pagespeed test shows, that all the media library images are properly optimised as well, although you need to work on bfi_thumb. I guess you are using https://github.com/bfintal/bfi_thumb. Since these files are not included in media library and hence they are not smushed.

    I'm here to help you further, in case I missed something.



  • sharon santoni
    • WPMU DEV Initiate

    Thank you for reply. I get your point that the photos have been compressed but not enough for my website. I need to have all my pictures below 300kb, and that simply is not happening.

    I feel that instructions for using the smushing tool were not clear enough for someone like myself who is not a professional webmaster. Had I understood the limits of WP I wouldn't have signed up.

    I am disappointed, the money I have paid to you represents a large part of my website budget

    I shall be cancelling my payment to WPSmushing, and looking for an alternative way to compress my images

  • Umesh Kumar
    • Code Wrangler

    Thank you for reply. I get your point that the photos have been compressed but not enough for my website. I need to have all my pictures below 300kb, and that simply is not happening.

    I shall be cancelling my payment to WPSmushing, and looking for an alternative way to compress my images

    While optimising images Lossless/Lossy, we maintain the quality of the image and use multiple algorithms to get the best compression possible.

    Downsizing all the images to 300Kb will result in loss of quality, and with the current traffic on your website, you'd definitely don't want to show poor/pixelated images, and keeping the tab on all 20,000 images would be difficult.

    If you are really keen on reducing the home page size, you could opt for displaying selected part of a post with a read more link, instead of displaying the complete. That'd reduce number of images loaded on home page.

    If that's not an option for you, you might want to take a look into resizing the images, and use smaller ones, linked with a full size image, so that when user clicks over a image the full image is shown in a popup.

    One of those workarounds should help you.

    Cheers

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