why can tickets can be seen by anyone even though set as private

Hi, I have installed the Support System plugin and while most of it is fine I do have one issue, I have set it so that only requesters can see their own tickets but it seems anyone can see them. what can I do to rectify this?

on a related subject, is there a shortcode to display a members tickets on a front end page (only when logged in)?

  • Bruce

    hopefully this is what you mean

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