Why can't I collect payment information at the time of signup when I set up trial convert to pa

I want to collect payment information at the time of signup of a free trial convert to paid membership?

Can you please confirm how this works?

  • Luís
    • Support

    Hi @KOC,

    I hope had been good today!

    During the Free Trial, users get access without payment. Only after the period expired, users can get the invoice to pay on his account->invoice page.

    Request payment information during the free trial could be an great option to add to Membership 2 Pro, so, I've just moved this over to our Features and Feedback, so it can be taken into consideration for the next plugin updates.

    Hopefully some other members will show their support for the feature too, the more members that ask for it the sooner it will happen.

    Cheers, Luís

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