Why do I get an error when trying to download a plugin through the dashboard?

I need to get a couple of plugins but it is not letting me get them.

  • 3SixtyEvolve
    • New Recruit

    Hi @chris_baldwin

    Thank you for your post and being part of our Community!

    Can you confirm which plugins you're trying to install? Also, what is the error message that you're getting when trying to install those.

    Once I know this I should be able to better assist.

    Have a good day.

    Gina

  • Timothy
    • Chief Pigeon

    Hey Chris, sorry about the delay here I'm not sure why that is!

    When you try to do it through the Dashboard plugin what happens? What errors? Does it try to download?

    I tried alos to download the file and upload them and it still would not work. Any assistance would greatly be appreciated.

    Which didn't work? Did you follow the usage instructions? Were they installed to the plugins directory, to the mu-plugins directory to the wp-content folder?

    If you can please provide further and more detailed information I will be able to assist further.

    Thanks.

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