Why is Subscribe By Email sending 3 mails?

Hey,

Subscribe By Email plugin is sending the excat mail 3 times.

I (admin) get 3 emails regarding notifications.

And all subscribes get the excat mail 3 times every evening.

Needless to say this is kinda spammy, and users are already unsbscricing.

Why is this?

Thanks

  • PC
    • WPMU DEV Initiate

    Hey there,

    Thanks for your email.

    I can understand that the users will find it spammy and will not be happy about it however there can be a few reasons for this and one is the WordPress not running on the latest version.

    I see that on the site you are running at the moment, the WordPress version you are using is 3.6 and currently the plugins are all updated for WordPress 3.8

    Can you kindly upgrade to the latest WordPress version and then see if you are still facing the same issue ?

    Please advise.

    Cheers, PC

  • PC
    • WPMU DEV Initiate

    Hey there Sorry for the delay in response. I was not well and was away from work for a few days.

    Do you see any errors in the server logs ?

    Can you please check if any other plugin is causing it using the screenshot on the page here : https://premium.wpmudev.org/manuals/getting-support/ ?

    Just test it with other plugins disabled and see if that works fine.

    I am also using this on my lab site and it is working just fine. So It seems like there is some site specific issue.

    Please advise if checking for a plugin conflicts finds anything.

    Standing by for your response.

    Cheers, PC

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