Why my price doesn't display, but to select the period down box?

The price doesn't display in my price table, but if select a period, it will display, my price table have no monthly fee, but just quarterly and annually fee.

  • Michael Bissett
    • Recruit

    Hey @johnsonleee, Michael here! :slight_smile:

    I'm seeing a 404 error come up when I submit the signup form on your site, looks like you might've removed the Pro Site page in the meantime?

    I'd like to have a closer look at things here, could you please enable Support Access to your site?

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Also, I noticed that you're not running the latest version of Pro Sites, is there a particular reason for that? :slight_smile:

    Please advise,
    Michael

  • johnsonleee
    • Site Builder, Child of Zeus

    The problem has existed for a long time, i did not submit it. But i cannot enable Support Access? it displays "There was a problem enabling support staff access. Please check that you have Admin permissions and that this site is enabled in the API."

  • Michael Bissett
    • Recruit

    Hey @johnsonleee,

    In that case, could you please send in the following via our secure contact form:

    - Mark to my attention, the subject line should contain only: ATTN: Michael Bissett
    - Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    - Link back to this thread
    - Include WordPress network admin access details (login address, username & password)
    - Include any relevant URLs for your site

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.

    https://premium.wpmudev.org/contact/

    Thanks a bunch! :slight_smile:

    Kind Regards,
    Michael

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