Will Support System ever be able to work in single site mode on a multisite network?

"Set up an awesome support ticket system on any Wordpress site, complete with FAQ" is a misleading marketing message, because if the site is part of a network, you can't.

I have found the Support System plugin is either Multisite for supporting site owners, or Single site for supporting users - but not both.

Multisite owners currently can't offer a WPMU DEV support plugin to sites owners to support their users with.

Any future plans for this to change?