WP CheckUp - screen, email and PDFs all different

Hi.

On screen, I get http://d.pr/f/7rCq (proper result)
If I click send as email, I get http://d.pr/f/CafR (blank file)
If I click download as PDF, I get http://d.pr/f/jIT5 (100% pass!!)

Thoughts?!!

Rich.

  • Adam Czajczyk
    • Support Gorilla

    Hello Rich,

    I hope you're well today and thank you for your question!

    I checked that and I can confirm the case of blank PDF's over e-mail. I a have already reported it to our developers.

    As for downloaded PDF. That worked fine for me so in order to make sure that I'm testing it the same way as you did, can you tell me please:

    - did you use WP Checkup being logged in into your WPMU DEV account or as a logged out user?
    - what browser and OS (including version numbers) did you use?

    Let me know please!
    Best regards,
    Adam

  • Rich.
    • Flash Drive

    Hey Adam.

    I was logged in to my account.

    I'm using Chrome 57 on Mac OSX 10.12 but I wouldn't have thought that should have any impact on generating an online PDF of content on the WP CheckUp server, especially as it's not only generated a PDF but created one where the results are completely different !!

    Best.

    Rich.

  • Adam Czajczyk
    • Support Gorilla

    Hello Rich!

    but I wouldn't have thought that should have any impact on generating an online PDF of content on the WP CheckUp server,

    It shouldn't, you're right about that. I'm asking this not because of a PDF generation but because there's a chance that browser may not sent some proper information to the server, resulting in a wrong file being served. That's highly unlikely but it does not hurt to check :slight_smile: I passed your information to the developers and I hope they'll be able to solve that soon.

    Best regards,
    Adam

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