WP dashboard says i have free account, and not letting me DL plugins

I upgraded, but when trying to install a plugin (pop up plugin), it keeps telling me to upgrade. And, that i have a free account (when click manage, it says i have free account).
for: https://www.wrmeadows.com/

I've: logged in/out
deactivated WPMU
logged out of WPMU dashboard, and logged back in
jogged in circles

Also, i entered my cc info when i first signed up for trial 2 weeks ago. But, i had to re-enter my CC info just now when i upgraded. seemed kind of strange (should have just used billing info i already entered..).