WP Smush doesn't resize some of images

I am having issues with the Smush resize on the images in my media that is uploaded. I removed all plugins that I was recommended to do and the new images now resize to 2048 (per my settings). Some of the already loaded media are still not resizing though.

  • Dimitris
    • Support Star

    Hello there Jay,

    hope you're doing good today! :slight_smile:

    I made some tests with the specific image you're dealing with (Navy-4.jpg) and couldn't replicate this. I enabled in Smush settings, only the:
    - Resize my full size images (2048*2048px)
    - Smush my original full-size images
    options. I then uploaded the image file and smushed it from Media library and I got this:

    I've seen in chat notes that you've already tried to deactivate all other plugins apart from WPMUDEV Dashboard and Smush Pro. Could you please grab a recent backup of your site (files & database) and try to switch to a default theme like TwentySeventeen and give this another try?

    If this continues, please send us some more access details, so we can have a better look at this. As this is public forum, you should send us your details through our safe contact form https://premium.wpmudev.org/contact/#i-have-a-different-question using this template:

    Subject: "Attn: Dimitris"
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    Keep in mind the subject line as ensures that it gets assigned to me.
    Warm regards,

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