wp smush plugin stucked

WPsmush is now stucked for several days and never ends to smush images.

How can i solve this problem?

Screenshot: http://prntscr.com/ejo4d5

  • James Morris

    Hello dacstyle,

    I hope you are well today. Thank you for your question.

    The page is run by an AJAX routine, so if you close the page, the routine will end.

    There's a few troubleshooting steps I'd like you to try to see if we can narrow down the cause of this problem.

    First, could you click Ctrl+Shift+i on your keyboard if you are using Firefox or Google Chrome. This will pull up your DevTools console. Then click the Console tab which will show any JavaScript errors present. If there any, please take a screenshot and share it with us.

    Next, could you please run a plugin conflict test as outlined in the following article? This will eliminate the possibility of a conflict with another plugin. https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    If that does not lead to a solution, could you please enable WP_DEBUG and provide us with the output of your debug.log file?

    To enable WP_DEBUG, change the following line in your wp-config.php file:

    define('WP_DEBUG', false);

    To this:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    After you've attempted to run Bulk Smush again, please go to wp-content/ on your server via FTP and download the debug.log file to your local computer. Then, open that file with a text editor like notepad (Windows), GEdit (Linux), or TextEdit (Mac). You can then save the file as a .txt file and upload it here as an attachment to your post.

    I look forward to seeing the results of your tests.

    Best regards,

    James Morris

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.