wp smush pro causes conflicts on my blog

Hi,
I became a member of WPmu Dev last week with a yearly plan to use the plugin smush pro. However, it caused several conflicts on my blog. The titles, pages, thumbnails and even the links given in posts just became unclickable when I started to use smush pro. So my developer had to delete it. I wonder if it is possible to receive a refund as I will not be using smush pro or other plugins.
Thanks,
Zerrin Gunaydin

  • Vinod Dalvi

    Hi Zerrin,

    Sorry to hear of the problem you are having.

    I am using the latest version of WP Smush Pro plugin on my test site without any issue.

    I can see you are using older version of WP Smush Pro plugin so could you please try updating it to the latest version?

    Also would you mind if I logged in to your site and did some troubleshooting? This might help get to the bottom of this faster. If this is ok, just grant me temporary admin access to your site by clicking "Grant Access" button in the WPMU DEV Dashboard Settings as described on the following page and reply on this thread after granting it?

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    All billing questions are handled promptly via email rather than in the forums.

    Please send your inquiry to our accounts team using the contact form on this page:
    https://premium.wpmudev.org/contact/

    Be sure to select "I have a billing question" from the menu to ensure it gets to the right department.

    Kind Regards,
    Vinod Dalvi

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.