[WP Smush Pro] Resizing takes too much time - Sometimes does not complete

When I try to resize an uploaded image, the time it takes to resize is very long and sometimes even after 1-2 minutes resizing does not finish. I recently upgraded to php 7.2. Can it be the reason? Or anything else? Thanks.

  • Adam Czajczyk

    Hello @ozgurteker!

    The PHP 7.2 should actually boost your site's performance so while I cannot exclude anything at this stage, I doubt that this is the reason. I would, however, need to check your site.

    Would you please enable support access to it for me? To do this, please go to the "WPMU DEV -> Support" page in your site's "wp-admin" area and click on "Grant support access" button there, then let me know here.

    Let me also know, which of the images from your Media Library where affected. I mean: while testing it, I'd like to be able to not only test it with some random images but also with images that are most similar in "tech terms" (file format, file size and image dimensions etc) as those that you're referring to.

    Best regards,
    Adam

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