[WP Smush Pro] Smush not working

WP Smush Pro is not allowing lots of items to be compressed. We are getting the below issues as an example. Could you let me know what to do to fix?

Thank you.

1 image(s) were skipped due to an error.
Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Sugar-Daddy-Photo-3-1130x480.png

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-8-1116x480.png

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Tropicano-F-1-Photo-13-1580x480.png

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/TopHead-F-1-Photo-2-608x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/TesOro-F-1-Photo-1-1129x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Tropical-Pride-F-1-Photo-8-647x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Tropical-Pride-F-1-Photo-5-713x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Tropical-Pride-F-1-Photo-4-1131x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Tropical-Pride-F-1-Photo-3-1108x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Tropical-Pride-F-1-Photo-2-1132x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Tropical-Pride-F-1-Photo-1-600x480.png

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Superman-F-1-Photo-6-837x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Superman-F-1-Photo-4-849x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Superman-F-1-Photo-2-721x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Superman-F-1-Photo-1-1109x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Sugar-Daddy-Photo-5-1215x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Sugar-Daddy-Photo-4-1226x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Sugar-Daddy-Photo-3-1130x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-14-1172x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-13-1188x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-12-941x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-11-876x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-10-907x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-9-926x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-8-894x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-7-933x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-6-903x480.png

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Santorini-F-1-Photo-4-1580x480.png

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-8-1116x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-7-1580x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-6-1580x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-5-1450x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-4-1489x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-3-1554x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-2-1171x480.png

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Red-Master-F-1-Photo-1-1184x480.png

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Nantes-Scarlet-Photo-1-728x480.png

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

Error posting to API: cURL error 77: Problem with the SSL CA cert (path? access rights?)

  • Adam Czajczyk

    Hi Robert,

    I hope you're well today and thank you for your question!

    I see two types of errors there.

    First one is like this one: "Could not find /home2/pangeas1/public_html/wp-content/uploads/2017/03/Nantes-Scarlet-Photo-1-728x480.png".

    This usually means that there's a reference to the image in Media Library (there's a record in the database) but the image file either doesn't physically exist on a server or is not accessible for some reason. In this case that's most likely the second issue - I was able to load this particular image so I assume other listed with similar errors do exist to.

    I would like to investigate it then but for this I'll need to access your site. Could you please enable support access to it so I could take a closer look? To do this, please go to the "WPMU DEV -> Support" page in your site's back-end and click on "Grant Support Access" button.

    I will also need access to files on server to test this and the other type of error. I could use FTP or, better yet, cPanel. If you could provide me with access credentials to it, that would be great.

    Please do not post any credentials in your response here. Instead, once you enable support access, a text field will show on "WPMU DEV -> Support" page in your site's back-end, right below the green "Access active for X days" button. Please post the credentials there, they won't be published anywhere and I will only be able to use them after accessing the site via support access.

    As for the other type of error. CURL error 77 usually means one of these three things:
    - SSL certs for curl are outdated (these are not the same as SSL cert for your site, it's a server side issue)
    - libcurl PHP library is outdated
    - an old (too low) PHP version is used on site.

    That said, could you please get in touch with your host and ask them about those curl SSL certs and curl version on server? If they need updating they should be able to do this for you.

    Looking forward for your response,
    Adam

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