[WPMU DEV Dashboard] Back up not happening

When I select New Back up nothing happening. Any ideas? Plus when I deactivated all non WPMU Dev optimising, cache etc my scores went dow. I thought your tools did all this? When I reactivated the deactivated plugins scores went up. Do I manually have to deal with individual plugin settings?
Many thanks

  • James Morris
    • WordPress Enthusiast

    Hello Nickie

    I hope you are well today.

    When you activate our optimization plugins, you will need to adjust their settings in order to get the benefit of their features. I can take a look at your site and point you in the direction of how to use these for maximum benefit.

    I will also gladly look into Snapshot and see why it's not working for you.

    In order to help you better with your issue, would you please grant me access to your site?

    You can learn how to grant WPMU DEV Support Access at the following link:

    https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Please reply back here once you've enabled access so I will be notified.

    Best regards,

    James Morris

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