WPMU DEV Dashboard causing timeout

Hi

WPMU DEV Dashboard plugin is causing a timeout as it is making constant requests which time-out and i can not accesses the admin area of my site.

I've set up staging copy at: http://www.staging3.dr-sigalit.co.il and disabled the plugin.

Please Advice
Eran

  • Predrag Dubajic
    • Support

    Hey @Eran,

    Hope you're doing well today.

    We didn't have such reports so far, and since the issue is happening as soon as you activate the dashboard we can't use support access to investigate this.
    Could you provide us with FTP login details so we can investigate this further?

    You can send us your details using our contact form https://premium.wpmudev.org/contact/ and the template below:

    IMPORTANT: Make sure you select "I have a different question" for your topic so it doesn't go back to forums - this and the subject line ensure that it gets assigned to me.

    Subject: "Attn: Predrag Dubajic"
    - WordPress admin username
    - WordPress admin password
    - login url
    - FTP credentials (host/username/password)
    - link back to this thread for reference
    - any other relevant urls

    Best regards,
    Predrag

  • Predrag Dubajic
    • Support

    Hi Eran,

    I have checked your site again and after 4.0.4 some error reports were updated in order to give us more info about what is going on, I have now updated the developer with more info.

    I also installed version 3.5.3 of the dashboard on your site and you shouldn't have any issues with this version until we release next update.

    Best regards,
    Predrag

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.