[WPMU DEV Dashboard] HTTP 500 Error

Hello,

When I activate it, the website is broken down. (HTTP 500 error).
Last version is used.
Best Regards

  • Nithin

    Hi Aybars,

    Sorry to hear that the site was down. 500 is a generic error, and it could related to various factors on what could have brought the site down.

    The major reason would be, if the site is not having enough memory resources.You might find the following article helpful regarding the 500 error;
    https://premium.wpmudev.org/blog/500-internal-server-error/

    Looks like the site is loading fine at the moment when I check the frontend, does the site still have issues when WPMU DEV Dashboard is activated?

    If yes, could you please send us your credentials, so that we could give a closer look.

    You can send credentials by using our secure contact form: https://premium.wpmudev.org/contact/#i-have-a-different-question

    - To Mark to my attention, the subject line should contain only: ATTN: Nithin Ramdas
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Please do follow up in the ticket once you have sent the above credentials. Have a nice day. :slight_smile:

    Kind Regards,
    Nithin

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