wpmu dev dashboard not recognizing my account


I’m installing the wpmu dev dashboard on one of the sites i’m building for a client (http://bnmnewprojects.com/rrgsupplies/)

The plugin thinks i’m not a member and is asking me to upgrade membership even though I’m an active member. This is the only site that it is doing this on. The dashboard says “welcome (name) but my name is not showing”