WPMU DEV dashboard plugin hangs

WPMUDEV dashboard hangs when opening Themes or Plugins tab. Do I need to increase server resources?

I have granted support access already.

Thanks,
JP

  • Vaughan
    • Support/SLS MockingJay

    Hi JP,

    Hope you're well?

    You most definitely will i'm afraid.

    You will need to increase memory_limit & max_execution_time

    If you have access to php.ini please et the following inside.

    memory_limit = 256M
    max_execution_time = 300
    post_max_size = 64M

    You may need to ask your webhost how to edit php.ini on your server.

    Hope this helps

  • Vaughan
    • Support/SLS MockingJay

    Hi,

    php.ini are not recursive like htaccess.

    You may need to add some code to htaccess to which makes php.ini global and not just affecting the contents in that directory only.

    If your server is using suPHP or fastCGI, the following might work.

    Add the following to the top of your htaccess.

    <IfModule mod_suphp.c>
    suPHP_ConfigPath /home/vaughanm/public_html
    </IfModule>
    
    <Files php.ini>
    order allow,deny
    deny from all
    </Files>

    change the path '/home/vaughanm/public_html' to the path for your public_html.

    Hopefully that should then make the php.ini work for all subfolders too.

    Hope this helps

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