wpmu dev dashboard plugin will not install

Hi,
I'm trying to install the wpmu dev dashboard on a site and getting the following error below. the site i'm trying to install on is:
https://creditresolveplus.net/
it is on Godaddy Managed Wordpress Hosting.

Installing Plugin from uploaded file: 128357_wpmu-dev-dashboard-4.5.2.zip
Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/content/p3pnexwpnas16_data02/11/41878911/html/wp-content/plugins/wpmudev-updates/

Plugin installation failed.

Return to Plugin Installer

  • Kasia Swiderska

    Hello cornelius_butler,

    Error you are seeing means that wpmudev-updates directory (so WPMU DEV Dash directory) is already present on your server. I can see in our system that WPMU DEV Dashboard plugin is installed on your site.
    If you have more than one admin user on your site then probably that user is seeing WPMU DEV Dash.
    Go on plugins list and see if it is already installed. If you deactivate it and activate again you should have access.

    if you can't see that plugin is installed it might be that the first/previous install was corrupted. In this case you will need to use cPanel file manager and go to wp-content/plugins then find
    wpmudev-updates directory and remove it.
    After that you will be able to install plugin.

    kind regards,
    Kasia

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