[WPMU DEV Dashboard] Plugins not working in WPMU

I am trying to update and install plugins from the WPMU dashboard

  • Adam Czajczyk
    • Support Gorilla

    Hello David

    I hope you're well today!

    I checked the site and I see that SmartCrawl is already installed on the site (just not enabled) so I tried to install Snapshot Pro (backup plugin) and it installed as well. Using support access feature I'm logged in to the site just like you and I used WPMU DEV Dashboard to do this.

    Are there any other plugins that you cannot install? When it was failing, did it give any error message and if so, could you tell me what were they saying, please?

    I also wanted to apologize for the chat incident. I know that chat was closed unexpectedly but let me assure you it was not closed by support agent on purpose. Apparently there was some unexpected "glitch" of some JS API of the chat and we're investigating it to avoid similar issues in future.

    Kind regards,
    Adam

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