[WPMU DEV Dashboard] Problems updating WPMUDEV Dashboard

Hi, I get the following message from Automate when trying to update the Dashboard:

"musikzentrale.plus ALERT:
1 error, 0% change, 0 updates

G’day Sebastian,

Strewth maaaaaate, we ran Automate on musikzentrale.plus for ya! Here’s what we got up to:

Aug 21, 2018 at 8:26am: Error updating WPMU DEV Dashboard from 4.4 to 4.5.2
After Automate we ran a Safe Upgrade check on your site:

Uptime has pinged your site and it's UP, with no errors detected."

Any Idea how to solve this?
Cheers, Sebastian.

  • Predrag Dubajic

    Hi Sebastian,

    Hope you're doing well.

    I've checked Automate logs and it seems that this specific file failed to update properly:
    wpmudev-updates/lib/PHPSecLib/Crypt/RSA.php

    It's most likely that one of the two things have happened.
    First one is that the version you have is a year old and we had a lot of changes since then so it's possible that due to that it failed to update properly, easiest way to go around this would be to manually update the plugin and if that was indeed the issue it will update properly next time.

    Second thing that might have caused this is if there's something on your server that blocked this file from being copied, and to check of this is the case you should get in touch with your hosting provider and see if there's anything in server logs blocking RSA.php file.

    Best regards,
    Predrag

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