[WPMU DEV Dashboard] WPMUDEV API Error


As you can see from our account, i have your dashboard installed on several sites.

Each and every week, one or more of those sites throws an error like this:

[29-Jul-2019 04:20:22 UTC] [WPMUDEV API Error] | cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received ((unknown URL) [500])

Before you ask:

– This happens randomly, on various weekdays and hours.

– This happens across absolutely all sites and servers.

– All sites are running the latest versions of WordPress and all plugins/themes.

– Aside from this, the sites and dashboard work well.

– Automatic Updates and SSO are both disabled on your dashboard. There's no reason why your plugin should be trying to contact any server – including yours.

– This isn't something we can simply ignore. It has been going on for months – possibly more than a year – and has been increasingly interfering with our maintenance routines.

– We can't give you direct access to our sites/servers, but we will gladly answer any questions or send you any required data.

We would appreciate it if you could look into this ASAP.

Best regards,

Sergio S.

(on behalf of Matt Raad)