WPSmushPro/Hummingbird - Not Generating Performance Report

Hello Wpmudev,

I installed following plugins today: WPSmushPro & Hummingbird. Hummingbird was working well (it recommended I run WPSmushPro), then after I ran WPSmushPro and optimized our images Hummingbird is not able to complete the performance test

Any idea what might be happening here? We are live and not local

    James Morris

    Hello Tate,

    I hope you are well today. Thank you for your question.

    Since you are on a live site, you're probably not wanting to perform a plugin/theme conflict test. Can you clone your site over to a test version where you can perform such a check? You could use the Snapshot plugin to do a migration to your test site, then see if you can reproduce the issue there. If you can, you can then do a plugin/theme conflict test by doing the steps outlined in the following article. https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    If this is not a possibility, could you enable Support Staff Login and WP_DEBUG and provide us with an output of the debug.log file? To enable WP_DEBUG, change the following line in your wp-config.php file:

    define('WP_DEBUG', false);

    To this:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    I look forward to seeing the results of your tests.

    Best regards,

    James Morris