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/wv/wp-admin too many redirects

fresh installation, subdirectory setup
created new subsite /wv
/wv site loads messy – like no theme
/wv/wp-admin dashboard will not load – too many redirects
can you help troubleshoot /fix .htaccess or wpconfig for this?

Wed, 6 Nov 2019 21:01:01

Ash

Code Norris

3,837 pts: Hero points 38,666 pts: Rep. points LEVEL 30

Hello Paul Helmick

Please try the following htaccess:


# BEGIN WordPress
RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
 
# add a trailing slash to /wp-admin
RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]
 
RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
RewriteRule . index.php [L]
# END WordPress

If you have other thing in the htaccess, then rename the current htaccess file as a backup, create a new htaccess file and use the above.

Let us know if that works for you.

Cheers,
Ash

Paul Helmick
- New Recruit
- 51 pts: Hero points 6 pts: Rep. points LEVEL 0
Thank you. I think that’s what I had copied and paste it out of the network set up screen but I will confirm today.

Are you able to see into the site via the support access that I granted WPMUDev?
Kris
- Support
- 1,146 pts: Hero points 5,377 pts: Rep. points LEVEL 23
Hi Paul Helmick

I see rules which Ash suggest above, are the same as in your dashboard. Please compare them with your .htaccess file.

Also double-check in wp-config.php files does this define is set up to false:
define('SUBDOMAIN_INSTALL', false);

If both are correct please send us site access and cPanel credentials, so we could access a file manager on server and database in PHPMyAdmin to review this.

Please send it through our secure contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question and make sure that subject is “I have a different question” and:
– Mark to my attention: ATTN: Kris Tomczyk

– Site access:
— login url
— username
— password

– cPanel/host credentials
— host
— username
— password
— port

– Link back to this thread

Please don’t share any sensitive information (i.e credentials) in the Support Forum, it has public visibility and everyone will have access to it.

Please confirm here in the thread that you have sent that message.

Kind Regards,
Kris