WYSIWYG Editor doesn't show up, can't edit html or align pictures

Hello,

This plugin does what we need it to do however it the WYSIWYG editor is malfunctioned and appears to be blank when clicked on, below are two links with screen shots. Please help, not being able to fix html has been extremly time consuming, thanks!

http://d.pr/p7t3

http://d.pr/xVnk