YITH compare products not working

I have the YITH compare products plugin installed and its not working on the category pages. For example: https://drimmersnj.wpengine.com/product-category/microwave/
Can you please take a look at what I have done wrong. If possible, please post right before and after make changes on the site as I don't want any conflicts with out dev team. If that is not possible, just go ahead anyway, this needs to get done asap. Also, I opened 2 other threads, they needed me to grant access and I responded that I opened in right away but it has now been 3 days and I have not heard anything:
https://premium.wpmudev.org/forums/topic/cant-get-infinite-scroll-to-work-on-woo#post-1197228
https://premium.wpmudev.org/forums/topic/yith-quick-veiw-not-working#post-1197279
They all invlove the same suite of plugins, so it might all be connected

  • Rupok

    Hi Jonathan,

    So sorry for the inconvenience you are having. I've checked both of those threads and found that my colleague Adam is working on those. I can't see him online at this moment, but I've personally requested him to follow up on those threads as soon as possible. I believe, he will get back to you very soon.

    Now regarding this issue, I checked that plugin description page and they are saying that it supports WooCommerce up to version 2.6.X and you are using WC 2.6.11 . So there should not be any issue with compatibility. Just to make sure no other plugin is causing this issue, can you please do a plugin conflict test? To know more about plugin conflict test, you can check this guide: http://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Also to make sure your current theme is not causing this, can you please activate any default WordPress theme and check if this plugin works there? If yes, then it's your theme specific issue.

    Please let us know the results of your tests. If these don't resolve your issue, we will be glad to investigate further. And I'm looking forward to hearing from you and resolving this issue as soon as possible.

    Have a nice day. Cheers!
    Rupok

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