Youtube video not playing

So when i an inside UPFRONT and logged into WP… the youtube video that is on the homepage as a background region works, displays, loops as it should. But as a website viewer, not logged into WP on all other browsers, I see nothing but the default background color and no video. This is a bit odd. Can you please look into this? I have already granted support access to the site.

  • Jude
    • DEV MAN

    Hi again Ryan Dorsey

    Hope all is well with you !

    I took a peek at the site, looks like the videos are playing intermittently, the rest of the time they give out 500 Server Errors.

    Can you get for me the exact error text behind the 500 Internal Server Error ? It can be found in your server logs ( separate from WP ) . Ideally it should be in a logs folder on your web hosting account. You may need to contact your host (GoDaddy) at times if this is not available



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