Hello Amy We have forwarded this to our developers to investigate further and will update you here as soon as we have some additional info. Best regards, Majid

Hello Atifa Parveen I hope you are doing great :) Would you please enable the support access so we can take a look at your settings and see what would be causing the above issue ? Enabling Support Access: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-4 Thanks, Majid

Hello Dennis Sorry to hear about your issue, this issue seems to happen on websites with a lof of users and content, that's why a caching option was added to the plugin. Can you double check if you have that setting enabled under Membership 2 Pro > Settings > General > Speed up results [attachment=1340001,124341] Let us know what you've found. Thanks, Majid

Hey Simon Thank you for contacting us :) I asked the plugin developers about adding those extra membership statuses and it seems to require a lof of custom work which is sadly, out of our support scope. However we suggest outsourcing a developer from Codeable which is one of our partners (you will get a discount by using this link) https://premium.wpmudev.org/partners/#wpmud-hg-discounts-services Best Regards, Majid

Hi Eugene Sorry there was typo in the functions.php file code. the last line is supposed to be add_action( 'wp_enqueue_scripts', 'example_wp_enqueue_scripts' ); instead of add_filter( 'wp_enqueue_scripts', 'example_wp_enqueue_scripts' ); Please make sure you edit the file and save it, because the issue with adding the codes in Customizer, is that they will be always applied, however using the codes we provided they will be only active on Internet Explorer. Let me know if you still having issues applying it, I'll be happy to help :) Thanks, Majid

Hey Eugene It seems like the issue is related to the font used for the prices, overwriting it on IE and using Arial gave me this [attachment=1338699,124221] So using the same the method provided above; create this file if it's not already there wp-content/themes/your-child-theme/ie.css And then past this code in there .price span.woocommerce-Price-amount.amount { font-family: "open sans"; font-size: 15px; } If the above didn't work, try this out .price span.woocommerce-Price-amount.amount { font-family: "open sans" !important; font-size: 15px; } Let me know how that went :) Thanks, Majid

Hey John I asked the developers about this and they told me that it's the intended behavior, so SmartCrawl picks up the keywords from top to bottom from the keywords list in the settings. So swapping the keywords in the content won't help, that needs to be done in the settings. By removing the small keyword from the list: SmartCrawl > Advanced tools > Automatic Linking. and then click Add new to add it again. Let me know how it went. Cheers, Majid

Hello John After some testing on my site I was able to replicate your issue. If you take a look at your settings under Advanced Tools > Automatic Linking > Custom Keywords, you will notice that Autosleeper Broadway EK keyword is setup before Autosleeper Broadway EK TB LP keyword, so SmartCrawl doesn't bother checking the big keyword in the content once it finds the smaller one, This only happens when the small keyword is part of the bigger one like the previous example and this one Autosleeper Burford Autosleeper Burford Duo And as a fix to this I suggest that you switch the keywords around in your settings so the bigger keyword comes before the smaller one, like this [attachment=1338238,124177] Using those settings I was able to make it work correctly on my site here https://majid.space/2018/08/17/testing/ I will also ping our plugin developers and let them know about it, so maybe we get it fixed within the next releases :) Let me know if you need any further help ! Best Regards, Majid