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Ash
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Dhaka, Bangladesh WordPress Geek http://bappi-d-great.com Code Norris

Travel, Movies, Socer and Photography

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Member since August 2013

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  • Ash commented on [SmartCrawl Pro] Yoast Import not working
    Oct 22, 2019
    Hello Maple I want to take a look at your setup. Would you please enable support access so that I can check? Please follow this article to enable support access: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5 Have a nice day! Cheers, Ash
  • Ash commented on [Membership 2 PRO] Membership 2 PRO - need link to have customers update their credit card informa
    Oct 22, 2019
    Hello Robert I am afraid, there was no option for members to edit/update their card information. The only way to update CC at the moment would require members to cancel the membership and then subscribe again with their new CC details. About documentation, if you go to Dashboard > Membership 2 > Settings > Help and that's the M2 documentation. Hope it helps! Please feel free to ask more questions if you have any. Have a nice day! Cheers, Ash
  • Ash commented on [Hummingbird Pro] Clear transients gives "SyntaxError: Unexpected end of JSON input"
    Oct 21, 2019
    Hello Michael Kastler Does it happen for all subsites or just one subsite? If just one subsite, please mention the subsite name and URL. Also, would you please enable support access so that I can check? Please follow this article to enable support access: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5 Please post a message here once you enable. Cheers, Ash
  • Ash commented on SmartCrawl Autolink keyword on same page
    Oct 21, 2019
    Hello Michael We have sent your issue to our second level support team. Please note that, they deal with more complex issues, so there might be little delay. We appreciate your patience on this. Have a nice day! Cheers, Ash
  • Ash commented on [Defender] Repeating file scan results
    Oct 21, 2019
    Hello Brandon I have been informed by the LC staff that currently there is no duplicate file in the scan anymore. Would you please check again and let us know? Cheers, Ash
  • Ash commented on Custom CSS for menu items
    Oct 21, 2019
    Hello David Would you please try the following css? .page-id-18427 .menumenu1 .sub-menu{ display: none !important; } You can add that css to Dashboard > Customizer > Additional CSS section. If this is not something you want, I am sorry for the misunderstanding, please feel free to suggest. Cheers, Ash
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