4,821: Kasia Swiderska has earned 4,821 Hero Points by being an active WPMU DEV member. They can use these to buy real stuff!
17,611: Kasia Swiderska has earned 17,611 Reputation Points by getting involved in the WPMU DEV community.

Kasia Swiderska
Staff

Somewhere in the World. Always. :) Support staff at WPMU DEV Recruit

Full time digital nomad since 1st Dec 2015 - world is my oyster ;). Love working in WPMU DEV. Webdeveloper since 2001 and WordPress theme developer since 2009.

Member since December 2011

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  • Kasia Swiderska commented on Last Update: White Label
    Dec 09, 2018
    Hello Julian, We will do that :) Thanks! kind regards, Kasia
  • Kasia Swiderska commented on [WP Smush Pro] Show Smush Stats in Gutenberg blocks not working in WP5
    Dec 09, 2018
    Hello splaquet, Ups :( It looks like it's not working with Gutenberg in WP. I've replicated and then I have reported this to our developers. They will be fixing this. kind regards, Kasia
  • Kasia Swiderska commented on [Ultimate Branding] Restore Customizer Additional CSS to subsite admins
    Dec 09, 2018
    Hello drew_mathers, That is an interesting request. Indeed, there is no way to add custom CSS to subsites admins. Let me take this to the Ultimate Branding project team and they will discuss it further. kind regards, Kasia
  • Kasia Swiderska commented on [Membership 2 Pro] Ban Hammer + Membership 2 Pro
    Dec 09, 2018
    Hello MC, I have tested that on my site and I was able to replicate this issue with Ban Hammer. Seems that Membership 2 Pro is not working with that plugin :( I will task this to our Second Line Support developers to check why our plugin is not respecting Ban Hammer settings and how to fix that. We will keep you updated. In the meantime can you try this solution: https://premium.wpmudev.org/forums/topic/membership2-blocking-email-domains#post-1271911 kind regards, Kasia
  • Kasia Swiderska commented on Hustle not displaying
    Dec 09, 2018
    Hello Brett, I'm afraid I'm not able to login into your site with credentials that were provided during chat sessions - google has another layer of protection so I'm not able to use it to login to your site. Can you give access to kasia.swiderska [at] incsub.com? This is also Gmail account. In the meantime can you try to downgrade the plugin to version 6.0.3 and see if that embed will work again? You can download it at the bottom of this page https://wordpress.org/plugins/wordpress-popup/advanced/ kind regards, Kasia
  • Kasia Swiderska commented on Smush can't detect WP Offload Pro version
    Dec 09, 2018
    Hello Free, I want to confirm that this is reported to developers because I have been able to replicate this problem with Pro version also on my site. As soon there will be a solution to this problem we will post it. kind regards, Kasia
  • Kasia Swiderska commented on Smush images are still not optimized.
    Dec 08, 2018
    Hello Jen, I have received your message, but you have sent me just SFTP access and it's only access to files, not to the database. I would need PhpMyAdmin (url, user, password) or cPanel. kind regards, Kasia
  • Kasia Swiderska commented on Beaver Builder not working with Dashboard
    Dec 08, 2018
    Hello Axel, I'm sorry about this issue our plugin is causing. I want to confirm that we have reported this conflict to our developers and they will be working on fixing it. We will keep you posted about the progress. kind regards, Kasia
  • Kasia Swiderska commented on Conflict M2-Gravity-theme
    Dec 07, 2018
    Hello Andy, Since the support access is not open to the site where you have Membership 2 Pro installed can you follow instructions from this post https://premium.wpmudev.org/forums/topic/conflict-m2-gravity-theme#post-1355636 kind regards, Kasia
  • Kasia Swiderska commented on WAF Block WPMU Dev
    Dec 07, 2018
    Hello Mohamed, Do you use Uptime on any of those sites where you have WAF and Automate is not working? Can you enable support access to one of those sites where there are plugins to update? If you try to update directly from the HUB does it throw any errors? Please give us more details. kind regards, Kasia
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