IPN seems to be working (ive been getting recurring payments and new signups without issues, including one yesterday). Also no IPN warnings at all.
Changes: Yes, several :)
WP Super Cache stopped working properly last week, giving certain pages on my site an error or a blank screen. One of these pages included the "Account" page created by the membership plugin.
As a result, I switched to W3 Total Cache thinking it was a specific plugin issue, but the problem persisted. As a solution, it seems that my WP had ran out of PHP memory, so i increased the memory on wpconfig.php to 64MB i think. This immediately fixed all page issues, including access to the membership's Account page.
Lastly, I also updated from Membership 18.104.22.168 to 10.2.6. All of the above happened around the same time she made the recurring payment.
1. If i manually change her status back to active, do you know if this will disrupt/stop future payments? I dont mind doing this, considering she's the only person going through this issue right now. Plus, she's not being charged much at all, so im not actually taking a big loss. This would be the easiest solution.
2. If the issue appears too difficult to resolve, and if you guys honestly think it was due to all the recent changes (memory shortage, membership plugin update) --- i wouldn't mind granting her permanent free access as a way of making the problem go away.
My concern is more along the lines of, "What are the odds of this happening again with many more people in the future?" But as i said; the fact that shes the only person (so far), could indicate this was just a one-time freak accident. Who knows.
Access to my site:
Anyway, I just tried granting you access by following the screen shot. Clicking the "Grant access" button says "Okay, All changes have been saved" but there's no other indication that it actually worked (the button doesnt change to "Disable access" or anything). Let me know if anything.
Lastly, I assume you have my site? (I rather keep it private from this public forum). Also, whats the best way to give you her username, if needed? It's currently her full name, so i dont want to disclose it here either.
Let me know if you wish to take a look, or consider one of the above solutions.