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Dimitris commented on Problems with importing and restoring snapshotJun 28, 2017
Hey there jean, hope you're doing good today! :) I can see that this was finally resolved in a chat session with Jorge Díaz. Let me know if I'm wrong here and we will carry on! Warm regards, Dimitris
Dimitris commented on Part of the homepage is missing, not sure whyJun 28, 2017
Hey there Malik Zohaib, hope you're doing good today! :) I can see that the content apart from header and footer is being displayed correctly now, so I guess this was a matter of caching. When you're in a "production" level (completed all of the functionalities that you need) and want to give HB Minification another try, have a read of this detailed article from our blog ;) https://premium.wpmudev.org/blog/eliminate-render-blocking-issues-hummingbird/ Warm regards, Dimitris
Dimitris commented on Upfront nav menu disappearingJun 28, 2017
Hey there Smithwood, hope you're doing good and I'm glad that you've sorted that out! :) Please feel free to post back here, if you're able to find any sort of replication steps for us and we will proceed with some further tests. Warm regards, Dimitris
Dimitris commented on require_provider wen set to "1" - not working on my siteJun 28, 2017
Hey there Chris, hope you're doing good today! :) This shortcode argument should work, I've just tested that in a local installation. Don't forget that you should include a [app_service_providers] shortcode too in your content. Here's what I've used in my test: [app_my_appointments] [app_services][app_service_providers] [app_schedule require_provider="1"] [app_pagination] [app_login] [app_confirmation] [app_paypal] Finally, here's the complete reference on A+ shortcodes (in case you haven't found them already): https://premium.wpmudev.org/docs/getting-started/appointments-shortcode-reference/ Warm regards, Dimitris
Dimitris commented on Snapshot backup restore causing 503 errorJun 28, 2017
Unfortunately I was able to get the same error code 503 trying to migrate in another live server. I was a bit closer than you were (around 92% I think), but still the last requests didn't returned the desired outcome. I'm pinging our SLS team about this issue, me or another colleague of mine will keep you posted here as soon as we've got some valuable info about it! Cheers, Dimitris :)
Dimitris commented on Your API Key was invalid. Please try again.Jun 28, 2017
Hey Paddy! Absolutely! As far as there's a "faulty" installation to provide access to our devs, that should work for us, no problem! :) Cheers, Dimitris
Dimitris commented on Error on first run backupJun 28, 2017
Hey Andrea, hope you're doing good today! :) This is happening because in server path that blupinto.it uses, should also be the folders of your add-on domains, correct? Managed Backups are performing a complete backup, including everything from root directory of website, thus main site will try to backup all other folders/files of other add-on domains. You can go to Snapshot > Settings and in there go to "Global Exclusions" section and add the folders of your installations that are within main installation folder and also any other folders that are not needed. You could use absolute paths for these. I can see that this is the very first reply I made in this thread, I just want to be sure that we didn't surpass this step! :) Warm regards, Dimitris
Dimitris commented on When I want to restore it gives me this error - Manifest data not found in archive.Jun 28, 2017
Hey Yann, that's true, I can't understand why this is happening in your end (manifest file isn't being generated), that's why I proposed as last measure a conflict test. Let us know if you're able to find anything with that! Warm regards, Dimitris :)
Dimitris commented on Domain Mapping IssuesJun 28, 2017
Hey there Braidi, hope you're doing good today and appreciate the feedback here! I've already moved this thread to our Features & Feedback section as it seems more appropriate to my eyes. I've also notified the plugin's lead dev about this post. ;) Warm regards, Dimitris PS. Dear Scott, if you're still confronting issues with proper setup of DM plugin, please reach us here https://premium.wpmudev.org/live-support/ and we'll get to the bottom of this. :)