Hi Chris, Since you're referring to only one site you're talking about local Snapshots not Managed Backups, right? Thing is that most of the defines that you mentioned above are specific only for Managed Backup and will not make a difference with local Snapshots. 5GB is really a lot to be handled via PHP and it's possible that your server is hitting its set limits. It would be best to get in touch with your hosting provider and ask them what limits are being reached and if those can be increased further in order for backup to finish. You could also try splitting your backup of that site into multiple ones, for example, have separate backup for database, uploads and themes and plugins. This should reduce the load and hopefully allow it to complete properly. You can also try excluding some of the specific folders from your Uploads folder as I'm guessing that's where the most of the site size is coming from. Best regards, Predrag

Hi Md.Mozahid Hossain, From the information you provided it seems like that the issue is with wildcard setup so could you double check with your hosting provider that the wildcard is configured properly? Also, would you mind allowing support access so we can have a closer look at your installation? To enable support access you can follow this guide here: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5 Please respond in this ticket once access is granted. Best regards, Predrag

Hi Michael, I checked a few other things on your installation, what I could from the WP admin, but I don't see any clear indications on what's causing the 403 error. Can you check your folder permissions and see if everything is still in order there? This shouldn't be affected by the WordPress update but it's still worth checking it. Did you make any other changes to your installation, like changing PHP version? Do you perhaps have a staging site where you can try reverting WordPress to the previous version and see if that's what is causing the issue? I would also suggest getting in touch with Divi support and ask them if they are aware of what could be causing that console error since it doesn't happen on any other settings page on your site. This is the error shown: [attachment=1362836,126797] Best regards, Predrag

Hi Chris, We checked your IPs from our end and they don't seem to be blocked, so I did some additional testing on your site by trying to force connect your API but the issue was still there. Strange thing is that the same thing happens even when I tried with previous version of WPMU DEV Dashboard plugin, so it doesn't seem like something related to plugin update. Our sysadmins are still looking into your account but so far it doesn't seem like there's any limitation from our end, so could you also contact your hosting provider and ask them to check if there's anything on their end blocking the connection and if php on your server is properly configured to be able to contact https://premium.wpmudev.org/api/dashboard/v2/ with a POST HTTP request via fsockopen or CURL Best regards, Predrag

Hi Michael, Hope you're doing well. I had a look at your site and can see the issue is related to existing subsites only. I've created a temp subsite and checked Divi settings there and it worked fine, I had no issues saving my changes. I can see in the console that there's 403 error regarding AJAX requests and I though that this might be a conflict with some plugin but since test site I created used the same plugins like existing subsite I tested I would rule this out. I do see that your network update is not completely finished so I would suggest going to Dashboard > Upgrade Network and perform the update in there and hopefully that will be enough to sort this out. Let us know how it goes. Best regards, Predrag

Hi Corn, Elementor is a stand-alone plugin and as such it will not make any changes to your theme files while using it, so there's no really need to have a Child theme if you're not going to modify your theme files. To answer your question, as far as I know Elementor doesn't create any child themes, and if you wish to create one yourself you can use a plugin like you mentioned or create one manually yourself https://codex.wordpress.org/Child_Themes Best regards, Predrag

Hi Corn, Forminator doesn't have direct integration with Elementor, but Elementor does have Shortcode element that you could use to add Forminator forms. Can you tell us a bit more about the type of integration you're looking for? Best regards, Predrag

Hi Jordan, I'm afraid that BuddyPress Activity+ only supports Vimeo and YouTube videos at the moment. I will move your ticket to our features and feedback forum so our devs can consider adding Dropbox support in the future. Best regards, Predrag

Hi Corn, I haven't used these two extensively to give you some proper comparison and suggestion so I will move this ticket to our Members forum where ...