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forthgear
Layton, Utah · Senior Programmer Layton, Utah Senior Programmer http://www.forthgear.com The Incredible Code Injector
Member since July 2012
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forthgear commented on One of our sites isn't showing up in the SSL listDec 06, 2019
Thank you. Updating the plugin did the trick. -
forthgear commented on One of our sites isn't showing up in the SSL listDec 04, 2019
I'm skeptical it's a propagation issue because it should show up in the list as soon as the site is formed and it always has in the past until just the last couple weeks. I'm having another problem with the latest request for healthyvendingrevolution.healthychoicevendors.com. I just mapped this default domain to www.healthyvendingrevolution.com and the new domain is coming up fine but neither of them show up in the SSL list. Why would it be so delayed? -
forthgear commented on One of our sites isn't showing up in the SSL listDec 03, 2019
I just double-checked this morning and www.HealthySnacksVending.net was in the SSL list, so I activated it. Any idea why it would take so long to show up in the list or how we can force domains to show in the case that they don't going forward? -
forthgear commented on One of our sites isn't showing up in the SSL listDec 03, 2019
I have extended the support access Kris. Thank you for looking into this for us. -
forthgear commented on One of our sites isn't showing up in the SSL listDec 02, 2019
We're currently trying to activate the SSL for www.HealthySnacksVending.net but it still isn't showing up on the list. Not all sites on this server are mapped to a custom domain, but this one has been mapped and yes, it has fully propagated. -
forthgear commented on One of our sites isn't showing up in the SSL listNov 26, 2019
We tried in multiple browser and it was doing the same thing. We then found a location under Edit / Settings where the Home field was still set to the custom domain. We replaced that and it worked fine. My guess is we did that just before you tested it on your end. Thank you for looking into it. I believe we have it resolved. -Brent -
forthgear commented on One of our sites isn't showing up in the SSL listNov 26, 2019
I notice it started working as well and had assumed you had done something to make it show up in the SSL list. So I activated it and updated the mapping to HTTPS. It worked. Now I'm having a different problem. There are sites that were previously mapped that stopped working. Looking into it, it appears as though perhaps their custom domains expired. So I removed the mapping but the system continues to redirect from the default domain to the once mapped domain. This is the case with babykangaroollc.healthychoicevendor.com for example. It was once mapped to a custom domain www.babykangaroollc.com. When I ping that custom domain it doesn't resolve. So I assumed the domain no longer existed and have since confirmed it is available to register and not be used. So I deleted the mapping, but the system still continues to redirect babykangaroollc.healthychoicevendor.com to www.babykangaroollc.com. Does it do the same for you? Do you know how I can make it stop redirecting? -
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forthgear commented on 502 Bad GatewayOct 07, 2019
We reached out to our host and they found that our server was under attack. They blocked those attacks and the server seems to be running smoother. -
forthgear commented on 502 Bad GatewayOct 07, 2019
The debug.log file was too big to attach, so I've uploaded it to DropBox. https://www.dropbox.com/s/vgwo1iuk89phycs/debug.log?dl=0
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