Hi There WPMUDEV (Predrag) THANKS, I knew creating a ticket will get the request passed on to the Dev so that hopefully the idea start carrying more weight on the to-do list. ;-) There seem to be a few things in Branda that need some tweaking.

I also noticed now, while compiling the Custom CSS, that the H1 element (The Error Message Title Text) of the DB Error page sits inside the <div class="content"> but on the Site Status Pages it sits inside the <div class="logo"> which is "wrong".

Hi there WPMUDEV (Kris) As life would have it I have no ticket to log at the moment and I'm really not going to log a dummy just to check it all out, so I'll be sure to keep an eye out the next time I do. THANKS for the feedback!!!

Hi there WPMUDEV (Patrick) Thanks for the info, I'll be sure to try it when I get there and I'll "shout" if I need more assistance.

HI there WPMUDEV (Adam) I understand the delayed reply, I was the problem myself by posting updates hence the ticket kept getting marked as "newer" by the system. LOL As for the ticket, I think it's safe to close as I've had several Support Agents (your "colleagues") successfully gain access through the WPMUDEV Dashboard plugin's Grant Support function in close succession since I last heard from you regarding. So I think it's safe to assume that Bouncer was causing the problem and that Tho's MU Plugin code he supplied has done the trick. Seeing I have quite a few open tickets on the system I see as I'm used to DreamHost and Themify's support systems where only the staff can close tickets, I forgot and it's time for me to do some serious housekeeping. THANKS for all your assistance in resolving this issue!!! ;-)

Hi there WPMUDEV (Tho) That explains why WP asked me again if I want to update, we couldn't understand why it rolled back. Anyway, Nastia supplied me with the temp SmartCrawl Beat version until the Dev's can sort the blank post/page editor in WP ver 5.3,. So I have it running at the moment. THANKS for all your input into the resolution of this issue. :wink:

Hi there WPMUDEV (Adam) Rather quite from your side regarding this ticket but just to inform that it seems Bouncer was the problem as I haven't had trouble from Support Agents not being able to access the site from the Support granted by the WPMUDEV Dashboard Plugin today. ;-) So it seems this ticket is sorted, unless you're still busy with or want to do more testing from your side. THANKS Adam!!!

Hi there WPMUDEV (Tho) No problem, I'll be aware of the fact that Defender has been deactivated (I wont activate it again) and await further information from you.