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itsnotrocketsurgery commented on [Shipper Pro] Sub-site to sub-site migration for multisite installsMay 12, 2019
Thanks Kasia. -
itsnotrocketsurgery commented on robots.txt not workingNov 14, 2018
Hi Adam, I worked it all out. As I was going through entering all the details to provide for you I realised the issue, and it was a stupid user error in the end. I'd uploaded the robots.txt file to the wrong server. ??????????? All working now! -
itsnotrocketsurgery commented on robots.txt not workingNov 11, 2018
Hi Adam, Thanks for the reply. We do have WP-Rocket installed, but I checked with them directly (and also cleared the site cache anyway) but they confirmed it doesn't cache the robots.txt file or touch it or process it in any way. I'm not aware of any server cache configuration (this is cPanel) but I'm pretty sure there's no caching in the way. Thanks for the suggestion. So it's entirely possible the robots.txt file has syntax errors. I didn't create the file, it was given to me by a client for their site, and I'm not familiar with it. Is there anything in particular I should be looking out for? -
itsnotrocketsurgery commented on [CustomPress] CustomPress not showing correctly on menuSep 17, 2018
All is working now thank you! I didn't realise it had to be network activated. Thanks. -
itsnotrocketsurgery commented on Cross domain autologin doesn't workSep 02, 2018
Hi Kasia, I've tested on all three browsers again, in private browsing for all of them, and for both domain mapped and non-mapped sub-sites. The results are now consistent and the same for all browsers: SAFARI, CHROME & FIREFOX Mapped/unmapped domains – take you to the login page and stop (no auto-login or redirecting). When I enter the Super Admin credentials again, it logs me in and I get the message "You have been logged in successfully. You will be redirected to desired page during next 5 seconds." Then it goes to the dashboard. So three things I think from here... 1. Thanks for fixing the redirect loop issue for now :) 2. The auto-login currently isn't working, but will this be fixed when Domain Mapping has been updated to work with the new browsers? 3. The English in that login message could do with a slight grammatical update. It should read: "You have been logged in successfully. You will be redirected to the desired page during the next 5 seconds." (Just the addition of two "the" words). Thanks! What next? :) -
itsnotrocketsurgery commented on Cross domain autologin doesn't workAug 29, 2018
Hi Violeta, Thanks for looking into this further. Here are my results as of now, using fresh Private Browsing sessions, from the Dashboard link in the network Sites page, when already logged in as Super Admin: CHROME Unmapped domains – take you to the login page, then redirects you to the dashboard a few seconds later Mapped domains – take you to the login page, then get stuck in a redirect loop FIREFOX & SAFARI Unmapped domains – take you to the login page and stop (no auto-login or redirecting). When I enter the Super Admin credentials again, it logs me in and I get the message "You have been logged in successfully. You will be redirected to desired page during next 5 seconds." Then it goes to the dashboard. Mapped domains – take you to the login page and stop (no auto-login or redirecting). When I enter the Super Admin credentials again, it logs me in and I get the message "You have been logged in successfully. You will be redirected to desired page during next 5 seconds." Then get stuck in a redirect loop. I think we're seeing the same behaviour. -
itsnotrocketsurgery commented on [Hummingbird] Hummingbird Pro: Multisite performance test generates errorsAug 24, 2018
Hi Ash, You should have received the details via that form, hopefully. -
itsnotrocketsurgery commented on [Ultimate Branding] Multisite sub-sites listed in the Images section have same site nameAug 23, 2018
Thanks for confirming Patrick – I look forward to the fix in a future release. -
itsnotrocketsurgery commented on [Hummingbird] Hummingbird Pro: Multisite performance test generates errorsAug 23, 2018
The support link is open for another 5 days Ash, if you'd like to try again. If it still isn't working for some reason, I'll follow the details above. Adam Czajczyk was able to connect ok the other day. -
itsnotrocketsurgery commented on [New Blog Templates] Compatible with PHP 7.2?Aug 23, 2018
I realised I'm also only seeing these notices because I had debugging enabled. With that turned off, it's all fine. Thanks for the reply, and sorry to have bothered you!
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