Hi Sam, Thanks for the feedback., You can try to delete your Shipping classes as they are not needed. Please see screenshot below as I have it in mine installation: [attachment=3738313,138309] Let me know if that does not solve your issue, because it is working in my test installation, as you see in screenshot below: [attachment=3738313,138310] With Best Regards, Jonjon

Hi Sam, Thanks for reaching out and hope you are doing great! If I understand correctly you want to charge different shipping fee, based on the total value of your customer's order. I don't think that's possible by default with WooCommerce, but it is possible using a plugin or doing some custom coding. To achieve what you desire you can use this plugin, for example. As you see in screenshot below you can select shipping cost based on cart subtotal, which is what you desire I believe. [attachment=3738212,138284] The Free version supports shipping cost by total cart value, so you can use it. Also as you see in screenshot below, to make it work I had to add a flat rate in WooCommerce - Settings - Shipping, then I had to disable it: [attachment=3738212,138285] Hope that helps and let me know if you need any further help, we'll be glad to assist. With Best Regards, Jonjon

Hi Nigel, Thanks for reaching out and hope you are doing great! For the server background image from CDN feature to work your theme’s background images must be declared correctly using the default <i>wp_attachment </i> functions. For any non-media library uploads, you can still use the Directory Smush feature to compress them, they just won’t be served from the CDN. Please note that CSS declared images can work as well, but CSS needs to be inline or in a <style> tag in page. Additionally, you can see in our product Roadmap page here: https://premium.wpmudev.org/roadmap/ that we are working on resolving various conflicts for CDN resizing, background image display, and support for the data-srcset attribute. So we're working on improving compatibility with third party products as well. Hope that helps and let me know if you have any further doubts. With Best Regards, Jonjon

Dear Kregg, Thank you for reaching out to us and hope you are doing well! I have tested Hustle Pro visibility Source of Arrival rules in my website with a test Popup I created and they are working well for me. Both internal and external, direct access is also working well for me. You can see a test here. I also exported your Hustle popup using the export tool and imported your popup into my website and it seemed to work fine. But then I exported my test popup and compared the exported file with your exported file. There I only found two Unicode characters on your export file ( https://www.fileformat.info/info/unicode/char/00a0/index.htm) as possible causes for "breaking" your popup. So could you copy the main content of your Pop-up to a simple text editor like Notepad and then paste it back in the text tab of your main content textarea? (See Image below please) [attachment=3737515,138190] If that solves your issue, may I ask you how did you create this Pop-up? What device and browser did you use? Did you also import it from an export file? Those would help us identify the source of the problem. If so. Thanks for your cooperation and I'll be waiting for your feedback. With Best Regards, Jonjon

Dear jhanten, Thank you for reaching out to us and hope you are doing great! I consulted with our developers and there's a good reason we use it in the head . Mainly because it is recommended by Google (https://support.google.com/analytics/answer/1008080?hl=en&ref_topic=1008079). Also, if you use it in the footer, analytics might not work well if page load had any problems like JavaScript or visitor leaves page before page is fully load or some other issues that could happen. On another page, it also seems Google Analytic Servers might be experiencing some issues. I was unable to retrieve the tracking code on my test site today. Additionally, using Hummingbird you will not be able to defer it to footer. So we don't recommend but I will get back to you if I find a workaround to send Beehive analytics to footer and if you chose to do it anyway. Hope that helps. With Best Regards, Jonjon

Hi Wilson, Hope you are doing fine! I logged in again to your website and it is still working well for me. Are the speed problems still happening for you? And if so, are they happening only on this website and not on the others? I see you installed query monitor plugin and it does not show major issues. So I am assuming this is coming from something else for you. Maybe an internet issue, did you try with another device and connection? Cheers, Jonjon